Patient Assistance Programs (PAP)

Stakeholders

As our central mission is administering PAPs, PharmaGroup is dedicated to meeting the needs of all those who fund, utilize and support these vital programs:

Patients
We create simple, easy-to-understand programs. We give patients easy access to information and assistance on issues such as:

  • How they will receive their medications
  • What to do if there is a problem getting a prescription filled
  • Where to turn if they temporarily lose their drug coverage
  • How to fill out forms and applications
  • How to better understand their prescription drug benefits if they have insurance
  • How to get assistance to pay their out-of-pocket costs if they are underinsured
  • What to do if they can't afford their copay or deductibles on Medicare Part D

Pharmaceutical Manufacturers
To help pharmaceutical manufacturers find the best way to allocate product for patients in need, we:

  • Help to control cost without raising barriers for the patient
  • Act as a partner rather than a vendor, reflecting the manufacturers' viewpoint of patient support and medication access
  • Provide the assurance of a financially solid company while remaining cost sensitive
  • Provide processes to support patients so that they will be compliant with medical therapy
  • Offer a full spectrum of services for patients who acquire their medications through a pharmaceutical manufacturer's PAP
  • Enable manufacturers to provide high-cost oral, solids and injectables for patients in need
  • Offer multiple drug channels that fit the profile for their drug portfolios
  • Provide user-friendly reports and statistical analysis so they can monitor the effectiveness of their PAP
  • Maintain state-of-the-art technology to ensure meaningful reports, accurate claims processing and easy access to information
  • Provide dedicated Account Managers who are responsive and knowledgeable
  • Understand that flexibility allows for handling the unexpected

Healthcare Practitioners
Our programs are streamlined to get the medication to patients quickly with limited paperwork. We offer alternatives for healthcare practitioners (HCPs) who do not want to dispense medications in their office. We provide a large network of retail, specialty and mail-order pharmacies to provide more choice to patients. We understand that the HCP's and support staff's time is valuable, and our call center specialists provide efficient, knowledgeable and complete answers. HCPs can be assured that we will treat their patients with care and respect, and will provide support as they follow their medical therapy.